“I could not have had a better experience that with Phoenix Roofing. Bo knew how to work with my insurance to get what my policy promised. I needed new siding and Bo got it done. I could not have...”
Phoenix Roofing & Solar
Detailed Profile
Phoenix Roofing & Solar is a family-owned exterior and solar contractor headquartered at 14408 Detroit Avenue in Lakewood, with a second office in Elyria that anchors its presence across Northern Ohio. The company was incorporated in March 2020 and received Better Business Bureau accreditation just over a year later, in April 2021, where it currently holds an A+ rating. Co-owner David Pilkington serves as the principal customer contact, and the operation has built its reputation around storm restoration, roof replacement, siding, gutters, and a growing residential solar division that markets directly to homeowners in Cuyahoga, Lorain, Erie, and Medina counties.
What stood out to our research team is the consistency of the customer feedback at scale. Phoenix carries a 5.0-star rating across 239 reviews on Birdeye and a 5.0-star Google profile across nearly 200 reviews, with a BuildZoom score of 110 that places the company above 96 percent of the 52,717 contractors tracked in Ohio. Reviews repeatedly cite same-day completion, clear communication during the design and quoting phase, and hands-on involvement from leadership, including specific call-outs to David Pilkington for walking homeowners through utility savings expectations before any contract is signed.
The solar offering is positioned as integrated residential photovoltaic installation paired with the company's roofing expertise, which is a defensible model in a market like Northern Ohio where many homes need a roof refresh before a 25-year array goes on. Phoenix is licensed as a general contractor with the City of Lakewood and uses premium roofing materials from Owens Corning and GAF, with lifetime warranty coverage on labor and materials for roofing work. Insurance-claim assistance for hail and storm damage is a frequent point of praise in the review base.
There are limits to what we could verify. Phoenix's public-facing solar pages do not disclose specific PV panel brands, inverter platforms, NABCEP certification status, or written solar warranty terms in the same detail homeowners would find at a dedicated solar installer. Prospective customers should ask directly for the proposed panel and inverter manufacturers, the production guarantee, the solar workmanship warranty length, and references for completed PV projects in their immediate area before committing.
With a composite score of 69.6 out of 100, Phoenix Roofing & Solar holds the third-ranked position in Ohio for 2026.
Certifications
Warranty & Guarantees
- Production Guarantee
- No
Operations
- Company Type
- Local / Regional