National Solar Rankings

Vivint

0BBB Complaints (3yr)Excellent
15*Years in BusinessFounded 2011
68.7/100Overall Score

Detailed Profile

Vivint is one of a handful of nationally operated solar companies that appear in multiple state rankings on our list, and their Arkansas placement is a case study in the trade-offs that come with scale. The company, now operating under the SunRun umbrella following their 2020 merger, installs black-on-black monocrystalline panels paired with Enphase or SolarEdge inverter systems. Their equipment is Tier 1 across the board, and every panel carries a 25-year linear performance warranty backed by a minimum 10-year inverter warranty from the manufacturer. On paper, that hardware package is competitive with anything offered by regional firms in the state.

Where Vivint earns its ranking in Arkansas is on sheer volume and accessibility. With 299 Google reviews and a 4.6-star average, the company has a substantial verified customer base that most local Arkansas installers simply cannot match in scale. Their NABCEP-certified installation teams follow standardized procedures refined across thousands of projects nationwide, which translates to consistent, code-compliant work regardless of the individual crew assigned to a given job. For homeowners in parts of the state where local solar options are limited, Vivint's willingness to serve smaller markets is a genuine advantage.

The trade-off, however, is the one that dogs most national solar brands: customer service responsiveness after the panels are on the roof. Our research flagged a recurring pattern in Vivint reviews where homeowners report smooth sales and installation experiences but more friction when navigating warranty claims or production concerns through the company's tiered support system. That is not unique to their Arkansas operations, but it is a factor our scoring methodology weighs against them.

Vivint offers both cash purchase and loan financing options, giving Arkansas homeowners flexibility in how they structure their investment. The company does not currently offer lease or power purchase agreement structures in this market. Their 15-year business track record and national brand recognition provide a degree of financial stability that smaller firms cannot always guarantee.

With a composite score of 68.7 out of 100, Vivint holds the third-ranked position in Arkansas for 2026.

Certifications

NABCEP Certified

Warranty & Guarantees

Production Guarantee
No

Operations

Company Type
National

Financing Options

cashloan

Google Reviews (8)

Douglas M.

“Mr. Nelson was absolutely fabulous, extremely helpful, and very patient as we crafted an excellent security package for my elderly mother. Very grateful he door-knocked us.”

Britteny S.

“Ethan has been absolutely amazing with helping us! We had a few issues with our current system and he was willing to help us immediately. Highly recommend and I’m so thankful he happened to be in our...”

Alicia S.

“Kanyon Rasmussen, is a very personable person and a joy to work with. He’s very knowledgeable about the products and services. He’s been very helpful and friendly. He’s a great asset to your company....”

Eric F.

“Marshall was so nice and accommodating. He helped us upgrade our Vivint system it was quick and easy. He is friendly and knowledgeable. Happy customer!”

Karen I.

“Wonderful experience talking with Marshall. He did a great job explaining the services and benefits of going with Vivint. Very personal and made my decision easy for me.”

Michael H.

“Was told camera would only pick up people. Which is not true. It picked up animals, tree shadows, flys. When trying to get it fixed, there is no fix. Then tried to cancel. There are multiple...”

Brett M.

“Make sure you never move or try to cancel services. Very tricky tactics of wanting you to cancel over the phone then requiring email proof. ADT has been far better”

Esteban V.

“Marlon was absolutely fantastic. Extremely personable, explained the whole process step by step and did not leave until I made sure everything was connected on my phone app.”